Quality Control in Forms Processing
We work hard to achieve the highest degree of accuracy possible using a variety of methods and tools depending on project specifications and client requirements.
- Field Validation
When designing the data entry program for each project, we make extensive use of field validations, including table lookups, formulas, and data-type restrictions. For example, this includes standard or custom check-digit formulas, city, state and zip code lookups from Postal Code tables, as well as any type of customer-specific data (e.g. vendor or customer lists, product or parts lists, etc.).
- Re-Key Verification
When the very highest level of accuracy is critical in forms processing, selected fields or entire documents can be re-keyed. This applies to recognized text from OCR/ICR/OMR engines as well as data that is just being keyed. After data has been keyed once (or recognized), it is keyed again by a second independent operator. As each keystroke is made, the system flags any differences. These are immediately verified and corrected.
- Address Correction & Verification
Undeliverable mail is very costly to organizations undertaking large direct mail programs. To reduce this cost and assure the cleanest address data possible, to verify, correct, and properly format the addresses entered in accordance with USPS CASS standards.
- Experienced Work Force
All our work is done by a very experienced, work force, including operators in the US, as well as operators in India, all of whom have excellent English language fluency. Most operators have been with us for many years, some since the beginning, resulting in a highly-skilled, efficient data entry work force and first class service. That means quality data in the shortest possible time.